COVID-19 SAFETY GUIDELINES

DEAR AUDIENCE,

 

By December 27th the following rules and changes apply: 

  • BURGTHEATER (max. 1.000 visitors): In order for participation in events at the Burgthater the 2G rule is mandatory. Additionally to the vaccine or recovery certificate you need to provide a negative PCR-Test (no older than 48h). FFP2 masks are required everywhere indoors. From 6 to 14 years of age, these can be replaced by mouth-nose protection.

    No proof of entry is required for children up to their 6th birthday. For children from their 6th birthday to three months after their 12th birthday, the ninja pass is valid in all venues as proof. For school-aged children from the age of three months after their 12th birthday (up to the age of 15), the 2,5G rule applies.

     

  • AKADEMIETHEATER, KASINO & VESTIBÜL (max. 500 visitors): All visitors are required to mind the 2G rule. In addition to that FFP2 masks are required everywhere indoors. From 6 to 14 years of age, these can be replaced by mouth-nose protection.

    This also applies to visitors at the performance venues BURGTHEATER 1. FOYER (VORHANGVERBOT!) & FESTSTIEGE LANDTMANNSEITE (DIE WAND).

     

    No proof of entry is required for children up to their 6th birthday. For children from their 6th birthday to three months after their 12th birthday, the ninja pass is valid in all venues as proof. For school-aged children from the age of three months after their 12th birthday (up to the age of 15), the 2,5G rule applies. 

     

 

Due to the newly announced curfew at 10 p.m. by government, which is set to be in place by Monday, December 27th, all starting times of the performances from December 27th until January 31st are going to be fit to this new rule in order for the plays to end at 10 p.m. latest.

Our safety precautions are continuously adapted to the respective regulations. As there will unfortunately also be adjustments at short notice due to changes in the regulation, we kindly ask you to inform yourself once again about the currents changes and regulations shortly before your visit to the theatre: https://coronavirus.wien.gv.at/neue-corona-regel/ or https://coronavirus.wien.gv.at/faq-english/.

Thank you very much!

Any Questions?

Please feel free to contact our Visitor Information Centre:

Phone: +43 (0)1 51444 4140

info@burgtheater.at
 

BUYING TICKETS

In accordance with the current COVID-19 regulations, we are again allowed to occupy 100% of the theatre halls. 

PERSONALISED TICKETS

Official COVID-19 regulations require us to personalise all tickets so that contacts can be traced as quickly as possible in the event of a suspected case of COVID-19. Unfortunately, we cannot issue tickets if you do not provide your contact details.
You are welcome to buy tickets for your companion(s) together with your own in the 2021/22 season. We just need the names and contact details (email address, telephone number or address) for everyone in your group. It is your responsibility to obtain your companions’ consent before sharing their contact details. The data collected in this way will only be passed on if required by the authorities.
In line with official COVID-19 safety provisions, tickets cannot be transferred to another person unless requested in advance and the personalisation is adapted accordingly. 

WEARING AN FFP-2 MASK IS MANDATORY FROM THE AGE OF 6. FROM 6 TO 14 YEARS OLD, THIS CAN BE REPLACED BY MOUTH AND NOSE PROTECTION.

Please Collect Your Ticket in Advance

We kindly ask you to pick up your ticket(s) at one of our box offices in advance of the performance. This way you are helping to prevent large crowds of people and long queues in front of the evening box office.

fixeD seats

In all venues, including the Kasino and Vestibül, numbered seats are offered, there is no free choice of seats. Our standing places are unfortunately not available.

Please only take the seat assigned to you. Changing seats is not permitted.

Your Visit AT THE THEATRE

When you visit a performance, you do so on your own responsibility. Performances may only be attended by persons who are cmpletely free of the specific symptoms of COVID-19. Visitors presenting any symptoms of COVID-19 will be turned away at the door or asked to leave, despite having a valid admission ticket.

Admission & Entrance

We kindly ask all visitors to present a form of ID at the door. Only persons with tickets bearing their own name will be allowed admission into the venue. When entering the building, proof of "cured-vaccinated" must be presented at the entrance:

  • RECOVERY: Confirmation of a roof of recovery, a medical confirmation or a separation notice that a COVID-19 illness was overcome that was not more than 6 months ago.

  • VACCINATED: Confirmation of COVID-19 vaccination with complete immunisation from the 2nd vaccination or, for single dose vaccines, confirmation from the 22nd day after receipt for the period of 270 days. Only vaccines licensed in the EU will be accepted. Those who cannot be vaccinated and have not recovered can bring a PCR test instead of the 2G detection (48 h). The prerequisite is the additional presentation of a confirmation issued by a doctor authorized to practice independently in Austria or the EEA.

Please note that the controls at the entrances will take some time. Admission to our venues begins 30 minutes before the start of the performance. As usual, the box office is open for you one hour before the start.

ENTRANCES

Specific entrances are designated for specific sections of the auditorium in the Akademietheater and Burgtheater. Your entrance is indicated on your ticket. Please only use your allotted entrance to enter our venues. The evening box office also has an allotted entrance.
There are hand sanitisers at all entrances. 

Fullscreen
Eingangsplan Burgtheater
Zugänge im BURGTHEATER 

EINGANG A
Cercle links
Parkett links
Festloge links
1., 2., und 3. Rang Logen links

EINGANG B
Galerie links

EINGANG C
2. Mittelrang

EINGANG D
Parterre Logen links
Parterre links

EINGANG E
Parterre Logen rechts
Parterre rechts

EINGANG F
Abendkassa

EINGANG G
1. Mittelrang

EINGANG H
Galerie rechts

EINGANG I
Cercle rechts
Parkett rechts
Festlogen rechts
1., 2., und 3. Rang Logen rechts

 

Fullscreen
Eingangsplan Akademietheater
AKADEMIETHEATER 

ENTRANCE A 
Left middle balcony 
Left side balcony 

ENTRANCE B 
Left front stalls 
Left stalls 
Right and left wheelchair spaces & companion 

ENTRANCE B 
Evening box office 

ENTRANCE C 
Right front stalls 
Right stalls 
Right middle balcony 
Right side balcony 
 

DISTANCE

FFP2 face masks are mandatory.

Please avoid using hand fans and such – the venues are optimally ventilated and, as far as possible, kept at a pleasant temperature.

 

MAIN FOYER & INTERVAL FOYER

Our snack bars are currently closed

In our interval foyers, please maintain a distance of at least one metre to other people who do not live in your household or do not belong to your group. 

We have also implemented additional hygiene and safety measures at the cloakrooms and restrooms. Please always maintain a safe distance when queueing.
 

AFTER THE PERFORMANCE

When leaving your seat (also during interval), we kindly ask you to wait at your seat until called to leave the row. This ensures that a safe distance can be maintained when entering and leaving the auditorium.
Please use the same entrance you came in by.

If you or anyone close to you should present COVID-19 symptoms during the relevant period following the performance, please immediately call the health service at 1450 (within Austria) as well as our visitor service at +43 (0)1 51444 4545. If you are outside Austria, please contact your local health authority.

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